ABOUT US

At LUMI, we don’t do compromise. We’ve always believed it’s possible to create incredibly effective skincare products without having to rely on artificial ingredients. And every day, we prove that to be true!

Every cream, serum, cleanser, and supplement we produce has the power of nature at the heart of them, and every single ingredient has to justify its inclusion by being absolutely necessary, best-in-class, and the best choice for skin and the environment.

It’s a simple creed to work by, and one that has seen us go from strength to strength. We’re proud of what we’ve built and the amount of people we’ve been able to help so far, but as ever here at LUMI, we’re even more focused on what’s just around the corner!

Estonian Excellence

A spin-off company from the University of Tartu, LUMI has its roots in tackling dermatological issues and bringing radiance back to skin. Founder Helen Hirv became invested in skincare research when her daughter began suffering from atopic dermatitis.

Unsatisfied with the solutions available on the market, Helen sought to create a cream without the usual array of artificial additives that industry giants insert into their products – designed primarily to keep profits high, rather than skin healthy.

A fascination with the properties of hemp seed oil and its incredible ability to tackle dermatitis led to the creation of her first skin cream, a forerunner to what would become the award-winning Bio-Klinik line, Estonia’s first hypoallergenic, prebiotic skincare series. The cream’s results on skin were amazing, and it was clear that Helen’s passion had to be pursued.

Over the years, LUMI has not only met expectations but surpassed them, evolving from a small passion project into Estonia’s leading organic skincare brand. Year after year, we continue to set the standard. In 2024, our dedication was recogniSed internationally when we proudly earned the Best Free From Brand award in the UK – an achievement that reaffirms our commitment to pure, high-quality skincare.

2023 marked a defining chapter in our journey. LUMI became 100% female-owned and led, a milestone that brought our long-held dream to life. Now, with an all-women leadership team – composed of those who have long believed in and invested in LUMI – we can fully shape our vision, free from distractions, and stay true to what matters most.

“When women celebrate and support each other, the impact is profound. Not only do we experience personal growth and fulfillment, but we also unlock the full potential of our collective strength. By tapping into our inherent cooperative and collaborative feminine energy, we break free from the constraints of competition and create a culture of abundance and success for all.”

 

The modern iteration of LUMI still has that commitment to helping people that inspired our first steps, but the scale of what we’re able to achieve has grown vastly.

Albert Einstein once said that a fool is someone who keeps doing the same thing over and over but expects different results – that’s why we choose to be skin-smart. Our mission is to share skin wisdom, because as a society, we’re still following outdated skincare practices. It’s time for a change. Let’s revolutionise the way we care for our skin!

With our pioneering LUMI method and 4-week approach, we offer a holistic skincare regimen designed for everyone, no matter their skin type or condition. The only thing we ask for is patience – because the best results take time, and good things truly come to those who wait!

But we’re not here to sit back and admire our achievements. Every milestone inspires new challenges, and we feel like we’re just getting started. The passion within our team doesn’t fade – it grows alongside LUMI, driving us forward every step of the way.

As for the inspiration behind it all? Emma, the reason LUMI was born, is now grown up and working alongside her mother, passionately supporting the brand she helped spark.

From Micro to Macro

Your skin is the meeting point between your body and the world. It’s the largest organ in the human body, connected in myriad ways to every facet of the internal and external, and is home to billions of microorganisms that live on its surface. To try and treat the skin in isolation, then, is not just ineffective – it’s plain stupid!

To properly look after skin, it’s important to always look at the whole picture. That includes the big things, such as the nutrients you feed your body, which become the building blocks needed to repair and maintain skin, and health conditions, whether physical or mental, chronic or acute. Any of these factors can greatly affect the whole body, including and especially the skin.

But also, the whole picture means including even the most tiny of things. The skin microbiome – the billions-strong community of microorganisms that live on the surface of our skin – have a major role in how our skin looks, performs its duties, and regenerates itself.

As scientific research sheds more and more light on the microbiome, its vital role in skin health becomes ever clearer. Put simply – look after the microbiome, and it can be your skin’s greatest ally; neglect it, and no amount of creams, serums, or anything else will be able to fill the gap.

Only when you take a holistic view of health – from the innermost workings of the brain all the way to the microscopic bacteria living at our very edges – can you hope to get things right when it comes to lasting skin health.

At the Cutting Edge

As you’d expect from a skincare brand born from university research, scientific endeavour is the lifeblood of everything we do here at LUMI. We’re obsessed with scientific news, both within the skincare industry and further afield, and the LUMI labs are an exciting place to be, where ideas are free to be explored and groundbreaking formulations are continually being worked on.

Our passion for science is not merely about curiosity, though. We understand that research and technological innovation are at the heart of problem solving. By achieving greater understanding of the body and embracing new methods, we can go further than has ever been possible before, and tackle even the most difficult of challenges.

We’re proud of our status as early adopters, utilising the latest breakthroughs in skincare and helping to shape trends, rather than simply following them. In recent years, we’ve pioneered the use of revolutionary biotechnologies such as neurocosmetics, phytocannabinoids, and plant stem cells, to name just a few highlights in a long list of successes.

But do these modern innovations really make a difference to skin, you ask? Well, you could just take our word for it, but we’d really rather you tried them for yourself!

Better for Skin, Better for Earth

What’s the point in having flawless skin if you don’t have a planet to show it off on?

At LUMI, sustainability isn’t just a commitment – it’s at the heart of everything we do, perfectly aligned with our dedication to natural ingredients. Producer responsibility is something we take seriously, ensuring that every product meets the highest standards by using certified organic and scientifically proven ingredients.

But sustainability goes beyond just the ingredients – it’s also about fairness. We prioritise sourcing local produce, choosing the most sustainable crops, and paying a fair price for quality materials and ethical production. And, of course, we firmly stand against animal testing.

Our innovation is driven by a blend of passion and science, supported by global and clinical research that allows us to create skincare that truly delivers results. By keeping supply chains as short as possible, working only with responsible manufacturers, and actively supporting internal sustainability initiatives, we reduce our environmental impact while maintaining the highest product standards.

Hemp seed oil forms the foundation of our creams and many other LUMI products. In Estonia, Finola is the primary and most widely grown variety of industrial hemp, valued not only for its strength, nutritional benefits, and versatility but also for its ability to enrich soil rather than deplete it. But Finola’s true superpower is carbon capture – one hectare of Finola hemp removes up to 22 tons of CO₂ from the air each year, making it one of the most effective natural air purifiers in the world. With every LUMI purchase, we plant 1 m² of Finola hemp, removing 0.8 kg of CO₂ from the air in just one year. So, while LUMI products leave your skin feeling incredible, they also leave the planet a little better off.

Sustainable change, however, isn’t something we can achieve alone. It requires collective effort, and we’re incredibly grateful to our customers for being part of this journey. An amazing 90% of LUMI buyers choose to either forgo packaging or opt for recycled materials, helping us eliminate unnecessary waste and allowing us to focus on what truly matters – the products themselves. Sustainability isn’t just a philosophy for us. It’s a way of life.

Of course, there’s always more that can be done, and we’re continually looking for ways we can reduce our environmental impact even more. Watch this space, because we’ve got some incredible plans for LUMI’s green future!

OUR FAMILY

HELEN

Founder and CEO

Helen is the founder of LUMI and a true multitasker who refuses to use the word “impossible”. Although product development is her primary focus, she also keeps her sometimes extremely controlling eye on the entire organisation. Helen can be a marketer or a delivery worker if needed. Sometimes, in rare circumstances, she is allowed to the “kitchen” to meditate by the cream kettle.

HELENA

Brings LUMI to the whole world

Helena is LUMI’s marketing manager and a no. 1 fangirl of the brand. When you sincerely believe in a brand, marketing becomes a breeze… LUMI products ended my years of battling against acne, and LUMI has now taken over my home and my heart!

KERSTI

Our rational dreamer

Kersti is an HR manager-accountant from Tartu. She loves interior design and likes to come up with solutions – both in private life and at work. “I’m such a rational dreamer. A sense of humor (especially black humor), logical and critical thinking, and loyalty are very important to me. I will not suffer injustice. I love music! I was there when LUMI was born and our shared dream of a cafe-flower shop with Helen has now become true in the shape of LUMI CASA.”

EDA

Creates your favorite products and makes sure everything is in order in the stockroom

Eda, our one and only. Her hands create LUMI products with great care and affection… If only there were several more of her. She can do much more than just creams – she is a multitalented person and a dream come true for every small business! Eda is precise and accurate in everything she does – making creams, packing them, setting up a system, writing, or interacting with clients. But Eda’s favourite part of the job is making creams – she refers to it as meditation, and you can sense her attention to detail in every jar.

SIIRI

Connects LUMI with researchers

It took me over ten years in the beauty industry to discover LUMI. Along the way, I realized that the vibrant and fragrant world of beauty couldn’t sustain its allure forever – something was missing. At LUMI, I was captivated by its purity, simplicity, and the “less is more” philosophy. What drew me in was how LUMI mirrors the order and harmony found in nature, which I find incredibly appealing. It also allows me to indulge my passion for organization and data, blending my love for numbers with my work. But what truly sets LUMI apart are the PEOPLE – dedicated and passionate individuals whose enthusiasm makes all the difference.

MARIA

Brings our science to you

Maria is a cosmetician with an education in medicine. She is an enthusiastic learner and a true multi-tasker who loves to take on new challenges, even in IT. Maria is constantly improving herself, so she can always offer our customers the most recent scientific knowledge and the best advice on how to use skin care products for complete skin care.

ALEX

Researcher

Alex is our English copywriter, with a bit of translation, research and editing thrown in for good measure. Based in Shrewsbury and with three degrees across English and Management, Alex’s mastery of the English language is second to none (can you tell he wrote this?). A night owl by nature, we often awake in Estonia to find a flurry of blogs, product pages, and research sitting in our inbox. We keep telling him staying up late is bad for his skin – he says that LUMI can fix anything!

PIRET

Pampers you with LUMI facials

Piret works as a beautician and masseuse at LUMI CASA. Perhaps you’ve already had the pleasure of meeting her, but if not, we promise her warm hands will leave you feeling truly revitalized. You’ll walk away from her care feeling like a completely new person! Beloved by our customers, Piret is the absolute favorite, with whom you could spend hours chatting about anything and everything.

KAI

Our golden helping hand

Kai brings a dedicated and versatile spirit to LUMI production, always stepping in where help is needed the most. Whether managing large retail orders or meticulously labeling products, Kai ensures every task is completed with a sense of gratitude for the incredible team. Her commitment to excellence and teamwork shines through in every aspect of her work.

EMMA

Our Little Helping Hand

She’s our go-to person for just about everything. Whether it’s sending out packages, helping out with customer service, jumping into marketing, or even modeling for us, Emma does it all with a smile.